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Appointment FAQ Waxing FAQ Skin Care FAQ Other FAQ
Appointment FAQ
Do I need to fill out any forms?
Yes. Intake forms will be emailed to you prior to your appointment and can be completed online. Please complete the intake forms prior to your appointment.
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What do I do when I arrive for my appointment?
Upon your arrival for your appointment please wait in your car. We are a small studio with no receptionist on staff. For the safety of our staff and our clients, our door is always locked during business hours. Therefore, when you arrive, please wait until your esthetician lets you know they are ready for you via text. If you arrive early for your appointment, please be patient. Your esthetician uses this time between appointments to clean, use the restroom and grab some water! Please do not bring other people to your appointment as they will not be allowed to wait in our lobby unattended.
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What payment types do you accept?
Hey Gorgeous gladly accepts cash and all major credit cards for payment. We also accept Apple Pay, Google Pay and Tap to Pay.
We’re sorry, but we do not accept checks!
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Can I bring my children to my appointment?
For the comfort and safety of our clients and our staff, we prefer you leave your children at home. Clients who visit us for skin care services expect a calm, relaxing environment and we do our best to meet their expectations.
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Where do I park?
Our parking lot is located directly behind the house. You can access our lot from Camino Real Street. We are the bright yellow house.
Waxing FAQ
What should I expect after my first wax?
After your first wax, the area may be red and slightly sensitive and you may have red bumps that look like “chicken skin.” This will go away in a few hours, depending on your skin type. Contrary to popular belief, hair does not all grow in at the same time. If this is your first wax ever or your first wax in a long time, you may have some hair that is too short for the wax to grab, even though you waited the recommended 1½ to 2 weeks. You may see some strays after your first couple of waxes and we will do our best to tweeze them, within reason. Our first priority as estheticians is to your skin's health. We will not go over a spot multiple times and risk damaging the skin. If you have never been waxed before and you are waxing for a special occasion, we recommend a “trial run” at least 5 to 6 weeks prior to your event with a follow-up wax directly before the event. Over time, you will realize the full benefit of waxing and, as you wax consistently and slow the hair growth, you will be able to remain silky smooth for several weeks.
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Why is waxing better than shaving?
When you wax you are actually removing the hair from the follicle. This results in the hair growing in slower and with less irritation. With shaving, you are merely cutting the hair mid shaft and this is why you have to shave every 2 to 3 days. With shaving, the hair will also appear darker and thicker when it grows back. Although the hair has actually become neither of those things, it is an optical illusion created when you cut the hair mid shaft. Blunting the hair can also lead to an itching sensation as it grows back. With waxing, since the hair is completely removed, it does not appear darker or thicker as it grows in and it doesn’t itch. Shaving with a razor can also cause tiny cuts to the skin and leave it open for bacteria. This can lead to unsightly ingrown hairs. Waxing is a sanitary method of hair removal that doesn’t break the skin. Over time, waxing can also thin the amount of hair that grows back and the hair itself, making it less noticeable as it grows in. As with anything, there are exceptions to every rule but we have waxed thousands of clients over the years and have seen many of them marvel at how much smoother their skin is and how much thinner their hair has become.
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How often should I wax?
Body waxing: every 4-5 weeks.
Face waxing: varies per person but typically every 3-5 weeks.
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Is it okay to shave between appointments?
No. Shaving between waxes can completely affect the growth pattern of your hair and can make it more difficult for the wax to grab all of your hair leading to an uneven wax the next time you come in. Shaving between appointments can also lead to itching and irritation of the area and cause your wax to hurt more.
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Are there any topical medications or oral medications I should avoid before waxing?
Please do not use Retin-A, Renova or AHA's 2 weeks prior to waxing and let your esthetician know you use these products so they can take proper precautions. If you have seen a doctor and they have prescribed any topical cream or oral medication, please let your esthetician know so they can take appropriate precautions.
We cannot wax you if you are on Accutane or have used it in the past 6 months.
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Can I tan before I get waxed?
Please do not tan 2 days before waxing or 2 days after waxing - including spray tanning. Waxing directly after a spray tan can affect the evenness of your spray tan and waxing right before your spray tan can allow the tanning chemicals to clog your pores - leaving your tan looking “spotty” and this can actually cause irritation.
We will not wax you if you have any sort of sunburn.
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Can I get any sort of facial waxing and a facial or peel at the same time?
While it is not recommended that a first-time client book any sort of waxing with a facial, our regular clients may talk to their esthetician and see if booking both together will still allow you to receive the full benefits you expect after a facial. Know that waxing prior to a facial may limit the products your esthetician can use during your facial.
We will never do any facial waxing and follow it with a chemical peel.
Skin Care FAQ
Why shouldn’t I do a chemical peel in the summer?
Chemical peels are an excellent way to treat acne, sun damage, fine lines, wrinkles, and a slew of other skin issues. Chemical peels work by using acids or enzymes to help remove dead unwanted cells - thus allowing healthier cells to rise to the surface. During the summer months, especially here in Austin, our skin is exposed to extreme heat and sun. Due to the post peel sensitivity of the skin, these elements can cause the opposite reaction we are hoping for and should be avoided. Therefore, we at Hey Gorgeous recommend the safer approach of using this treatment only during our cooler months or if you will not be spending any time directly in the sun for at least 2 weeks.
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Can I get a facial or peel if I have a sunburn?
We will not perform any skin care services when you have a sunburn.
Other FAQ
Do you have an app?
We do! Our booking app makes return appointments a breeze. You can change or edit appointments, see specials and view a gallery of our work on our app.
What is the name of the Hey Gorgeous girl on your website?
Bella Mia.